First-line Manager
First-line managers run departments, assigning tasks, managing workflow, addressing issues, and keeping higher-level managers informed for efficient operations.
Category: Behavioral
Expertize Level:
Skills Required
- Customer Focus
- Attention To Detail
- Analytical Excellence
- Communication and Influence
- Result Orientation
- Team Orientation & Collaboration
- Empathy
- Conflict Management
- Effective Decision Making
- Coaching & Mentoring
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