SJT assesses candidates' problem-solving and judgment skills in service roles, aiding in identifying strong service-oriented individuals.
Category: PersonalityExpertize Level: Not Available
Skills Required
Conscientiousness
Interpersonal Skills
Listening Skills
Service-Orientation
About the Situational Judgement Test (SJT) - Service Assessment
The Situational Judgment Test (SJT) - Service consists of attitudinal, behavioral and situational questions aimed at assessing the candidate's ability to problem solve and use appropriate judgment while performing in a service function. The test was developed to assist organizations in identifying those individuals who have a strong service orientation, meaning individuals who possess and demonstrate those skills necessary for providing excellent service.
EN
.svg)
