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Frequently Asked Questions

Live Proctoring

What is live proctoring? or what is remote proctoring?

Live proctoring or remote proctoring uses technology to monitor exams in real-time from a distance. Live proctoring lets candidates take tests from any location, offering convenience and flexibility while ensuring the exams stay fair and secure. Live proctoring is a tech-based method that allows secure and flexible remote exams.

How does live proctoring work?

Can proctors communicate with students during an exam?

How many students can be monitored by one proctor?

Is live proctoring recorded?

How do proctors handle conflicts or disagreements during exams?

What is live screen recording in proctored exams?

Do you provide proctors from your end?

AI Proctoring

What is AI proctoring and how does it differ from traditional proctoring methods?

How does AI proctoring technology detect cheating?

What types of behaviors can AI proctoring identify during an exam session?

How does AI proctoring integrate with existing learning management systems?

Automated Proctoring

What types of activities can automated proctoring software detect during an examination?

How does automated proctoring software differ from live proctoring?

Secure Browser

What is a secure browser?

What happens if the secure browser unexpectedly crashes during an exam?

Can proctoring software access my personal files?

Secondary Camera Proctoring

What is secondary camera proctoring and how does it work?

Why is a secondary camera used during proctored exams?

Can examinees opt-out of secondary camera proctoring, and if so, what are the alternatives?

What happens if there are technical issues with the secondary camera during an exam?

General Support and Compatibility

How can I make sure my device is compatible with your proctoring?

What happens if the Internet goes down during the proctored test?

Live Proctors

What are the responsibilities of a proctor during an exam?

How does a proctor manage technical issues during an online exam?

What should a proctor do if they suspect cheating?

How does proctoring detect cheating?

How do proctors detect if an examinee is switching tabs during an online exam?

How does proctoring software detect and prevent cheating?

Candidate Verification

What methods are used for candidate verification during a proctored exam?

What role do proctors play in the verification process of candidates?

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